Zomato's CEO, Deepinder Goyal, recently introduced a "Pure Veg Mode" on the platform in response to customers with strict vegetarian diets. Despite the CEO's clarification that it is not meant to discriminate against any religious or political affiliations, the decision has faced backlash on social media. However, Goyal has also received support from many quarters and has vowed to address any instances of exclusion or discrimination.
Zomato's "Pure Veg Mode": Controversy and Support
Background:
Zomato, a leading online food delivery platform in India, recently introduced a "Pure Veg Mode" feature on its app. This mode allows users to filter out non-vegetarian restaurants from their search results, catering to customers with strict vegetarian diets.
Controversy:
The introduction of "Pure Veg Mode" sparked controversy on social media. Some users criticized the decision, accusing Zomato of discriminating against non-vegetarian customers and catering to religious or political affiliations.
Zomato's Defense:
Zomato's CEO, Deepinder Goyal, clarified that the "Pure Veg Mode" was not meant to exclude any religious or political groups. He stated that the feature was intended to provide an option for vegetarians to easily identify and order from restaurants that align with their dietary preferences.
Support for Zomato:
Despite the backlash, Goyal also received support from many quarters. Vegetarian customers expressed gratitude for the new feature, while some non-vegetarian users acknowledged the need for options that cater to specific dietary restrictions.
Top 5 FAQs and Answers:
1. What is "Pure Veg Mode"? A: "Pure Veg Mode" is a feature on Zomato that allows users to filter out non-vegetarian restaurants from their search results.
2. Why did Zomato introduce "Pure Veg Mode"? A: Zomato introduced the feature to provide an option for vegetarians to easily identify and order from restaurants that align with their dietary preferences.
3. Is "Pure Veg Mode" discriminatory? A: Zomato's CEO has stated that the feature is not meant to discriminate against any religious or political groups. However, some users have expressed concerns about potential exclusionary practices.
4. Has Zomato faced any backlash over "Pure Veg Mode"? A: Yes, the decision has sparked controversy on social media, with some users accusing Zomato of discrimination.
5. How has Zomato addressed the controversy? A: Zomato has defended its decision, stating that the feature is intended to provide an option for vegetarian customers. The company has also vowed to address any instances of exclusion or discrimination.
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