The Bengaluru Metro Rail Corporation Limited (BMRCL) has received numerous complaints about the recent increase in metro fares. In response, the BMRCL has decided to lower fares by 30% in certain areas. The Managing Director, Maheshwar Rao, stated that the decision was based on feedback from passengers. This reduction in fares will benefit 30-45% of passengers and will also introduce peak and non-peak hour fares similar to taxi services like Ola and Uber. This move is expected to make commuting more affordable for a large number of people in Bengaluru.
BMRCL Lowers Metro Fares in Response to Passenger Feedback
The Bengaluru Metro Rail Corporation Limited (BMRCL) has announced a 30% reduction in metro fares in certain areas, following numerous complaints about the recent fare hike.
Background
In October 2022, the BMRCL implemented a revised fare structure, leading to an increase in fares for many passengers. The move faced widespread criticism, with commuters expressing concerns about the affordability of the service.
Response from BMRCL
In response to the feedback, the BMRCL commissioned a survey to gather public opinion on the fare hike. The survey found that while some passengers were willing to pay higher fares, a significant proportion were struggling to afford the increased costs.
Based on the survey results, the BMRCL has decided to reduce fares by 30% in certain areas. The reduction will benefit approximately 30-45% of passengers.
New Fare Structure
The new fare structure will introduce peak and non-peak hour fares, similar to those used by taxi services like Ola and Uber. Peak hours will be defined as 7-11 am and 5-9 pm on weekdays. During peak hours, fares will be slightly higher than during non-peak hours.
Impact on Passengers
The fare reduction is expected to make commuting more affordable for a large number of people in Bengaluru. The BMRCL estimates that the move will reduce the monthly travel expenses of regular commuters by an average of ₹200-300.
Top 5 FAQs
1. Which areas will benefit from the fare reduction?
The fare reduction will be applicable to certain areas in Bengaluru, including:
2. Will the fare reduction apply to all types of tickets?
Yes, the fare reduction will apply to all types of tickets, including single journey tickets, day passes, and monthly passes.
3. What are the peak and non-peak hour fares?
During peak hours (7-11 am and 5-9 pm on weekdays), fares will be slightly higher than during non-peak hours. The exact fare difference will vary depending on the distance traveled.
4. When will the new fare structure come into effect?
The new fare structure will come into effect on Monday, March 13, 2023.
5. How does the fare reduction compare to previous fare hikes?
The current fare reduction is the first time that the BMRCL has reduced fares since it implemented a revised fare structure in 2017. In the past, fare hikes have been implemented to cover operational costs and to keep up with inflation.
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